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WS Insights — Terms of Service

Last updated: 23 July 2026

1. Introduction and acceptance

These Terms of Service (“Terms”) govern access to and use of the WS Insights platform at wsinsights.com (the “Service”), provided by Williams Stanley & Co (“WS Insights”, “we”, “us”, “our”). By accessing or using the Service, the entity entering into these Terms (“Customer”, “you”) and its authorised users agree to be bound by these Terms. If you do not agree, you must not access or use the Service.

2. Definitions

  • “Agreement” means these Terms, together with any applicable order form or services agreement and our Privacy Policy.
  • “Authorised User” means an individual authorised by Customer to access and use the Service on Customer's behalf.
  • “Connected System” means any third-party accounting, ERP, EPOS, or payments system that Customer connects to the Service.
  • “Customer Data” means data submitted to, or made accessible from, the Service by or on behalf of Customer, including data obtained from a Connected System.
  • “Outputs” means the reports, dashboards, and analysis generated by the Service from Customer Data.

3. The Service

WS Insights is an interactive platform for the viewing, presentation, and analysis of financial data. The Service connects to accounting data from Customer's ERP systems and sales data from Customer's EPOS systems to produce Outputs including Profit & Loss reports, Balance Sheets, Daily Sales reporting, and trend analysis.

4. Accounts and registration

  • Customer is responsible for the accuracy of registration information and for ensuring its Authorised Users comply with these Terms.
  • Customer is responsible for maintaining the confidentiality of login credentials and must notify us promptly of any suspected unauthorised use of an account.
  • We may suspend or restrict access to any account reasonably suspected of unauthorised or fraudulent use.

5. Connecting third-party systems

To use the Service, Customer may connect one or more Connected Systems, for example Xero, NetSuite, or Modulr. Customer represents and warrants that it has all rights, consents, and authorisations necessary to permit us to access and process data from each Connected System for the purposes of providing the Service.

We are not responsible for the availability, accuracy, security, or performance of any Connected System, which remains governed by Customer's own agreement with the relevant third-party provider. We will only exchange the data with a Connected System that is needed to synchronise, post, or process the relevant transactions or records as described in our Privacy Policy.

6. Customer Data

  • As between the parties, Customer owns and retains all rights in Customer Data.
  • Customer grants us a licence to access, host, and process Customer Data solely to provide the Service and as otherwise described in our Privacy Policy and any applicable data processing agreement.
  • Customer is responsible for the accuracy, quality, and legality of Customer Data and of its right to submit it to the Service.
  • Details of the third parties who may access Customer Data to deliver the Service, and the purposes for which they may do so, are set out in our Privacy Policy.

7. Acceptable use

Customer and its Authorised Users must not:

  • use the Service in violation of any applicable law or regulation;
  • submit Customer Data that Customer is not authorised to share with us;
  • attempt to reverse engineer, decompile, or gain unauthorised access to the Service or its underlying systems;
  • interfere with or disrupt the integrity or performance of the Service; or
  • use the Service to build a competing product or service.

8. Fees and payment

Fees for the Service are as set out in the applicable order form or services agreement between Customer and WS Insights, and are payable in accordance with the terms specified there.

9. Intellectual property

  • WS Insights and its licensors own all right, title, and interest in and to the Service, including all software, design, and underlying technology.
  • Subject to payment of applicable fees and compliance with these Terms, we grant Customer a non-exclusive, non-transferable licence to access and use the Service during the term of the Agreement, for Customer's internal business purposes.
  • Customer retains all rights in Customer Data. Nothing in these Terms transfers ownership of Customer Data to WS Insights.

10. Confidentiality

Each party will protect the other's confidential information with at least the same degree of care it uses for its own confidential information of a similar nature, and will not disclose it except to personnel, advisers, or service providers who need to know it to perform the Agreement, or as required by law.

11. Data protection

Each party will comply with applicable data protection law in connection with its obligations under the Agreement. Further details of how we collect, use, and share personal data and Customer Data, including the categories of third party who may access Customer Data to deliver the Service, are set out in our Privacy Policy. Where required, the parties will enter into a separate data processing agreement.

12. Service availability and support

We will use reasonable endeavours to make the Service available and to correct any material faults promptly, but we do not guarantee uninterrupted or error-free operation. Any specific availability or support commitments will be set out in an applicable order form or service level agreement.

13. Warranties and disclaimers

Except as expressly stated in the Agreement, the Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of satisfactory quality, fitness for a particular purpose, and non-infringement. We do not warrant that Outputs are free from error, as they are generated from Customer Data and Connected Systems outside our control.

14. Limitation of liability

  • Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or for fraud.
  • Subject to the above, neither party will be liable for any indirect, special, or consequential loss, or for loss of profits, revenue, data, or goodwill, arising out of or in connection with the Agreement.
  • Subject to the above, each party's total aggregate liability arising out of or in connection with the Agreement will not exceed the fees paid or payable by Customer in the twelve (12) months preceding the event giving rise to the claim.

15. Term, suspension, and termination

  • The Agreement commences on the date Customer first accesses the Service and continues for the term specified in the applicable order form, or otherwise until terminated as set out below.
  • Either party may terminate the Agreement for material breach that is not remedied within thirty (30) days of written notice, or immediately if the other party becomes insolvent.
  • We may suspend access to the Service where reasonably necessary to address a security risk, suspected unauthorised use, or non-payment of undisputed fees.
  • On termination, Customer's right to access the Service ends, and we will make Customer Data available for export for a reasonable period, after which we may delete it in accordance with our Privacy Policy and data retention practices.

16. Changes to the Service and these Terms

We may update the Service and these Terms from time to time. We will provide reasonable notice of any material changes to these Terms, for example by email or a notice within the Service. Continued use of the Service after such changes take effect constitutes acceptance of the updated Terms.

17. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim.

18. General

  • Entire agreement: The Agreement constitutes the entire agreement between the parties regarding the Service and supersedes all prior agreements on that subject.
  • Severability: If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
  • Assignment: Neither party may assign the Agreement without the other's consent, except to an affiliate or successor in a corporate reorganisation, merger, or sale of assets.
  • Force majeure: Neither party is liable for delay or failure to perform caused by events beyond its reasonable control.
  • Notices: Notices under the Agreement must be given in writing to the contact details specified in the applicable order form, or to legal@wsinsights.com.

19. Contact us

Williams Stanley & Co
The Yard Halecat
Witherslack
Grange-Over-Sands
England
LA11 6RT
Email: support@williamsstanley.co